Recovery Specialist Job Description

The ideal candidate for Recovery Specialist is an individual who either has experience in recovery and repossession, or an individual who seeks training and has a strong desire for a career in the professional recovery and repossession field.  The candidate must be willing to learn the recovery process, and maintain a positive and professional attitude.  The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion.

Job Requirements

  • Must be at least 23 years old.
  • Must be team oriented.
  • Be willing to learn the asset recovery and repossession services field with a positive attitude.
  • Be able to maintain, operate and keep assigned vehicle clean.
  • Obtain/retain at all times a valid Class E, higher or equivalent driver’s license.
  • Be willing to learn and fully navigate Recovery Database Network and Omadi Systems, our in-house operating software.
  • Must obtain (C.A.R.S.) Certified Asset Recovery Specialist® National Certification testing certificate.
  • Be willing to work long or extended hours.
  • Be able to accurately complete detailed condition reports on each repossessed vehicle
  • Obtain/retain at all times a valid D.O.T. medical card.
  • Be able to learn to navigate and operate a GPS unit.
  • Be prepared and able to complete updates on each case every 48 hours using our online recovery database.
  • Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times.
  • Display the standards and expectations of the company when dealing with the public or any customer.
  • Have access to a computer and the Internet to use our online recovery database.

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